ACE Money Transfer
ACE Money Transfer
21 Oct 2026
Customers of Capital Local Area Bank can handle international money transfers through two channels: a traditional bank wire from their current account, or the ACE Money Transfer platform. Capital Small Finance Bank converted from Capital Local Area Bank in April 2016, but the same branch network and banking infrastructure continue to serve customers who need to send money abroad. Whether you want to transfer funds to a foreign bank account, a mobile wallet, or arrange cash pickup, the combination of your local bank account and ACE gives you control over exchange rates, fees, and delivery speed for every money transfer.
Your Capital Local Area Bank (now Capital Small Finance Bank) account works as the funding source. ACE Money Transfer handles the international payment leg. Here is what that looks like in practice:
Send money to overseas bank accounts, supported mobile wallets, or cash pickup locations in selected countries. Available payout methods vary by destination.
Delivery times vary by destination and payout method. Rates and fees may vary. Visit acemoneytransfer.com for current rates.
Fund transfers from your Capital Local Area Bank current account using a linked debit card or online bank transfer into ACE.
A SWIFT payment initiated directly from your bank account typically takes 1-5 business days and carries a fixed wire fee plus an exchange rate markup. ACE displays the applicable transfer fees and exchange rate before you confirm your transaction. Delivery times vary by destination and payout method. Rates and fees may vary. Visit acemoneytransfer.com for current rates.
Capital Local Area Bank can remain your home for day-to-day banking while ACE handles the specialist work of sending money internationally. Remove the claim about Capital Small Finance Bank’s Authorised Dealer Category-II status and inward/outward remittance services unless verified by a current, dated primary source. The bank integrates both SWIFT and partner money transfer services for international transactions.
Practical benefits of keeping your Capital Local Area Bank account at the centre of your finances:
A familiar local branch network where staff can assist with documentation and queries.
Online banking access to manage your savings account, current account, and payment history.
The ability to move funds securely from your account into an international money transfer via ACE, without opening a new account elsewhere.
Customers who prefer a traditional banking route can still initiate a SWIFT payment directly from the bank. ACE Money Transfer allows customers to send money online to supported destinations, with fees, exchange rates and available payout methods varying by transaction. Remove the claim about inward remittances being free of charge unless verified by a current, dated primary source from Capital Small Finance Bank.
ACE sits alongside Capital Local Area Bank as an online money transfer platform. It does not replace your bank. ACE Money Transfer is an online international remittance service that customers can use separately from their bank. Available transfer methods and destinations depend on the service and transaction.
You use money from your Capital Local Area Bank account (via debit card or online bank transfer) to pay ACE for the international money transfer.
ACE does not require you to open a new bank account. You register an ACE profile and link your existing payment methods.
Typical use cases: sending part of your salary from a Capital Local Area Bank current account to family overseas, or a local business paying suppliers abroad via ACE.
You can access ACE through a web browser or the ACE banking app on mobile to send money online at any time; no branch visit required. Your internet banking login stays separate from your ACE login.
The ACE process follows six steps from registration to tracking. Here is each one.
Register or log in to your account using your email, Google, or Apple ID. If this is your first transfer, ACE will ask you to verify your identity with a passport or national ID. This verification step satisfies Know Your Customer requirements and only needs to happen once.
Choose your destination country and select a payout option. ACE will show the available methods for that country: bank deposit, cash pickup, or mobile wallet. Not every option is available in every country; the platform filters automatically.
Enter the recipient's details. For a bank deposit, you will need the recipient's full name, their bank account number or International Bank Account Number (IBAN), and the bank identifier code (also called the SWIFT/BIC code). For a mobile wallet transfer, you need the wallet number. Double-check spelling; it must match the name on the recipient's account.
Select your payment method. Options include debit card, credit card, or online bank transfer from Capital Local Area Bank or another bank. Card payments typically fund faster than bank transfers, which may add a working day.
Add a payment reason. ACE asks why you are sending the money: family support, tuition fees, invoice payment, or another category. This is a regulatory requirement for financial transactions across borders.
Review the exchange rates and fees displayed on screen, confirm the amount the person receiving the money will get in foreign currency, and click "Pay Now." ACE then provides a reference tracking number. You can follow real-time status updates (such as "in process," "ready for pickup," or "completed") through the ACE website or app.
The payout method you choose affects speed, cost, and convenience for the person receiving money abroad.
Bank deposit. ACE credits the recipient's foreign bank account directly. This method suits rent payments, tuition, and regular family support. Delivery times vary by destination, payment method and whether intermediary banks are involved. Rates and fees may vary. Visit acemoneytransfer.com for current rates. You will need the beneficiary account number and the recipient bank's SWIFT code.
Cash pickup. The recipient collects cash from an authorised partner bank branch or payment agent. Funds are often available in minutes. The recipient needs a valid ID and the transaction reference number you share with them. This is a practical option when the recipient does not hold a specific bank account.
Mobile wallet. Mobile wallet: Send money to supported digital wallet accounts in selected destinations. Delivery times vary by destination and provider. Rates and fees may vary. Visit acemoneytransfer.com for current rates. Mobile wallet transfers are common in South Asia and parts of Africa, where mobile money adoption is high and traditional bank access is limited.
The ACE platform automatically shows which payout options are available for a given destination country, so you will not accidentally select a method that does not work.
This section outlines the transfer options available through Capital Local Area Bank and ACE Money Transfer, including applicable fees, exchange rates and delivery times, which vary by transaction.
A SWIFT payment is an international bank-to-bank transfer. The sending bank uses the recipient's IBAN and the receiving bank's SWIFT/BIC code to route the payment. SWIFT transfers can take up to five business days to process, depending on the number of banks involved in the chain. SWIFT transfer times and fees vary by sending bank, receiving bank, intermediary banks and transaction details. Banks may also apply a foreign exchange margin. Check the relevant bank’s current fee schedule and exchange rate before making a transfer.
ACE displays the applicable exchange rate and transfer fees before you confirm your transaction. Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Always check the live rate at acemoneytransfer.com before sending. There is no separate intermediary bank fee because ACE routes payments through its own partner network. ACE transfer fees vary by destination and transaction details. Rates and fees may vary. Visit acemoneytransfer.com for current rates.
The Foreign Transfer service at Capital Small Finance Bank facilitates cross-border transactions through local currency conversion, so customers using the bank's own SWIFT service will see the conversion applied at the bank's published rate. Specialist money transfer providers such as ACE offer online services for personal remittances, with applicable fees and exchange rates varying by provider, destination and transaction details.
| Factor | SWIFT via Capital Local Area Bank | ACE Money Transfer |
|---|---|---|
| Typical fee | £15-£50 | £0-£40 |
| Exchange rate markup | Bank's own rate (often 2-4%) | Margin shown before confirmation |
| Speed | 1-5 business days | Minutes to 1-2 business days |
| Intermediary bank charges | Possible | Typically none |
| Best for | Larger transfers, trade payments | Personal remittances, smaller business payments |
For larger corporate payments and trade invoices, a SWIFT payment via Capital Local Area Bank may still be preferred. ACE Money Transfer provides international transfer services for personal remittances, with fees, exchange rates and delivery times varying by destination and transaction details.
Accurate details prevent delays and rejected payments for both SWIFT payments and ACE bank deposits.
Recipient details:
Full name (as it appears on bank statements or ID)
Full address, including city, country, and postcode
Bank details:
IBAN or local account number; an IBAN identifies a specific bank account internationally, and you need a BIC/SWIFT and IBAN for many countries
Bank name and full branch address
SWIFT/BIC code of the recipient bank (8 or 11 characters)
Where required, the BIC of any intermediary bank that handles the currency
Documentation for outward remittances from Capital Small Finance Bank includes Form A2 and KYC evidence. Keep copies of these details in your Capital Local Area Bank online banking address book or within your ACE profile for faster repeat transfers.
Payments may be rejected if required information is missing. A rejected transfer can mean return charges plus exchange rate losses if the rate has moved since you sent the original payment.
The true cost of sending money abroad is a combination of fees plus the exchange rate applied during currency conversion.
ACE displays the applicable exchange rate and transfer fees before you confirm a money transfer. The amount the recipient receives depends on the exchange rate and transaction details. Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Always check the live rate at acemoneytransfer.com before sending. The pricing is transparent: transfer fee (if any) plus an exchange rate margin, both displayed before you click "Pay Now."
Traditional banks, including Capital Local Area Bank, may publish daily exchange rates for international payments. These rates can differ from the mid market exchange rate. High-street banks and other financial institutions may apply foreign exchange mark-ups to international transfers. The rates and charges vary by provider and transaction, so check the applicable fees and exchange rate before sending. Transparent pricing is emphasized in Capital Small Finance Bank's foreign exchange services, and competitive exchange rates are offered for foreign currency transactions.
High-street banks and other financial institutions may apply foreign exchange mark-ups to international transfers. Fees and exchange rates vary by provider and transaction, so review the applicable charges and rate before sending. To compare: calculate the total cost with ACE (fee + rate margin) versus a direct SWIFT payment from your current account, especially when sending larger sums where even a 1% rate difference adds up.
Exchange rates move throughout the trading week. A rate seen in the morning can differ by afternoon. ACE displays the applicable exchange rate and transfer fees before you confirm your transaction. Rates and fees may vary. Visit acemoneytransfer.com for current rates.
Transfer times depend on the destination country, currency, payout method, and whether SWIFT or ACE is used.
ACE timelines: Delivery times for cash pickup and mobile wallet transfers vary by destination and payout provider. Rates and fees may vary. Visit acemoneytransfer.com for current rates. Most bank deposits land within 0-2 working days, subject to local banking hours and compliance checks. Remove the same-day credit claims for inward and outward remittances unless verified by a current, dated primary source from Capital Small Finance Bank.
SWIFT via Capital Local Area Bank: SWIFT transfers usually take up to five business days to process, especially where multiple intermediary banks are involved. Some major-currency corridors settle in 1-2 days.
SEPA payments (for euro payments between participating countries within the Single Euro Payments Area) can arrive by the end of the next working day. SEPA is designed for euro transfers between participating countries, so it applies only when both sender and receiver are in SEPA member states.
Weekends, a bank holiday in either country, and additional compliance checks can extend delivery time. ACE offers real-time tracking via its website and app using the transfer reference, while bank SWIFT payments can be tracked through Capital Local Area Bank customer support.
Security is central to both Capital Local Area Bank and ACE Money Transfer for international payments.
ACE uses HTTPS encryption, secure login, and payment industry standards to protect card and bank data when customers send money online. Banks and money transfer providers must follow applicable anti-money laundering (AML) and Know Your Customer (KYC) requirements. ACE Money Transfer may conduct identity checks and additional verification in line with applicable regulations.
When funding a transfer with a debit card or credit card, you may see 3-D Secure prompts (password or SMS verification) before the payment type is authorised. This extra step confirms that the card owner is initiating the transaction.
You can track every ACE transaction using the reference tracking number. Both sender and recipient see status updates. Only use official Capital Local Area Bank and ACE channels (the official website, the Android or iOS app, or verified branches and agents). Never share passwords or one-time codes with anyone.
Capital Local Area Bank branch staff can assist with SWIFT payments in person. Bring valid ID (passport, driving licence, or national ID), provide recipient details on a form, select the currency, and review the exchange rates before authorising the payment. ACE Money Transfer offers cash pickup at supported locations in selected destinations. The sender receives a transaction reference to share with the recipient for collection. Delivery options vary by destination.
The alternative: log in to Capital Local Area Bank internet banking for a SWIFT wire, or open ACE's app or website to send money abroad without visiting a branch. Mobile banking and online platforms offer extended hours, quicker setup for repeat transfers, and easy access to past bank statements and transaction history. Digital channels remove the need to queue and let you compare rates in real time before sending payments.
Careful preparation keeps international transfers fast and affordable.
Double-check all recipient and bank account details, including IBAN and SWIFT/BIC, before confirming. Charges vary when a transfer is returned due to errors.
Send a small test amount the first time you pay a new recipient. Follow up with the full amount once the test clears.
Check cut-off times for same-day processing at Capital Local Area Bank and initiate ACE transfers during local banking hours for faster settlement.
Plan around public holidays in the sender and recipient countries. Other fees or delays can appear when banks involved on either side are closed.
Choose local-currency payouts where possible. This reduces other currencies being converted a second time at the receiving bank, which can add cost.
Do I need to open a new bank account to use ACE Money Transfer? No. ACE uses your existing bank or card. You register an ACE profile and link your Capital Local Area Bank debit card or current account as the payment method. No new account is needed.
What is the maximum amount I can send in one transfer? Limits vary depending on the scheme and applicable regulations. Under India’s Liberalised Remittance Scheme (LRS), resident individuals may remit up to USD 250,000 per financial year for permitted purposes, subject to RBI conditions. Transaction limits under the Money Transfer Service Scheme are restricted to personal use, capped at $2,500 USD per transaction. ACE may apply its own per-transfer limits based on your verification level and the destination country. For further information, contact ACE support or Capital Small Finance Bank.
Can the recipient get money without a bank account? Yes. Cash pickup and mobile wallet payout options allow you to send money abroad to people who do not hold a traditional bank account. ACE lists which methods are available for the following countries when you select a destination.
Can I cancel a transfer and get a refund? A transfer can be cancelled before payout. Once funds have been collected or credited to the recipient's account, cancellation is no longer possible. Refunds are returned to the sender's bank account or card, and processing may take a few business days.
Where do I get help? For bank-initiated SWIFT payments, contact Capital Local Area Bank (Capital Small Finance Bank) customer service. For transfers sent via ACE, use ACE Money Transfer's support team through their app or website. Keep your transfer reference and account number ready when you call.
Disclaimer: This article is intended for general informational and educational purposes only and should not be construed as legal, regulatory, tax, business, or financial advice. While reasonable efforts have been made to ensure that all facts, figures, and data are accurate and valid as of the date of publication, no warranty or guarantee is given as to the ongoing completeness, accuracy, or currency of the information.
The content is based on information available at the time of publication. Regulations, government policies, market conditions, and service offerings may change over time and vary across jurisdictions and providers. As a result, some information may no longer be current or applicable. Readers should independently verify all information and consult qualified professional advisors before making any financial, legal, or business decisions.
