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How to Update Photo ID in ACE Mobile App - A Quick Guide

05 Mar 2024

Having current and accurate identity documents is essential in the modern world of fast-tracking technical progress and a constantly changing digital environment. Ensuring your ID's authenticity is crucial for various transactions, including banking and travel. With its user-friendly mobile application, ACE Money Transfer demonstrates its prominence as a convenient solution provider in this regard. Our easy-to-use interface streamlines the process of changing your photo ID, removing any potential difficulties or complications.  In today's linked world, let our comprehensive guide be your reliable ally as you do this crucial chore, enabling you to send money online safely and stay connected.

A Step-by-Step Guide To ACE Your Photo ID Update 

For a reliable transaction process, follow the steps given below to update your photo ID on ACE Money Mobile App:   

1. Open The App   

Begin by unlocking your device and locating the ACE Money Transfer app. To open the app, click its icon.

2. Navigate to the Add New Option

Once the app is open, you'll notice a red dot at the lower right corner. There are other options as well when you click on it.

3. Click "ADD NEW"

Among the options, you'll find the "ADD NEW" button at the top right corner. Click on it to initiate the process of updating your photo ID.    

4. Access the New Photo ID Document Screen

You'll now be directed to the "NEW PHOTO ID DOCUMENT" screen, where you can start the document update process.

5. Select Document Type

Click on the "Please select document" option. From the list, choose "Proof of identification." Further, select the specific ID type, such as "EU ID Card."

6. Document Uploading Guide

Upon selecting the document type, you'll be guided to the "Document Uploading Guide" screen. Click on the proceed button to continue.   

7. Upload the Front Side of the ID

Next, click the option labelled "FRONT SIDE OF THE ID" to upload a clear and legible image from your gallery. This step ensures compliance while contributing to the security of your financial transactions when sending money.

8. Upload the Back Side of the ID

Following the front-side upload, proceed to the "BACK SIDE OF THE ID" option. Again, select the corresponding image from your gallery.

9. Add ID Information Manually

Now, you'll need to input specific details manually. Add the ID number, issue date, and expiry date in the provided fields.

10. Select Delivery Country

Choose the country of delivery from the list provided. This is crucial for accurately processing your updated ID information, ensuring compliance with local regulations for seamless cross-border transactions.  

11. Save Your Changes

After completing all the necessary steps, locate the save button, usually at the bottom of the screen. Click on it to securely confirm and save your updated photo ID information, ensuring smooth transactions with ACE Money Transfer.

Why Update Your Photo ID with ACE Money Transfer?

Updating your photo ID with ACE Money Transfer ensures seamless and secure transactions, bolstering your financial peace of mind. Stay ahead in the digital era, where accuracy and verification are key, with our streamlined process.

Enhanced Security

Keeping your identification documents up to date adds more security to your financial transactions.   

Compliance with Regulations

Many financial institutions, including ACE Money Transfer, require updated ID information to comply with regulatory standards.   

Smooth Transaction Experience

By updating your photo ID, you ensure a seamless and uninterrupted experience with ACE Money Transfer's services, enhancing the security and efficiency of your money transfers.

Benefits of Using the ACE Mobile App for ID Updates

Experience the convenience of updating your ID seamlessly with the ACE Mobile App, saving time and effort. With user-friendly features and robust security measures, ACE ensures a hassle-free process for keeping your identification documents up to date.   

User-Friendly Interface

The ACE Money Transfer app boasts an intuitive design, making the updating process accessible to users of all levels.  

Efficient Document Upload

The step-by-step guide ensures a smooth document upload process, reducing the chances of errors.

Prompt Processing     

ACE Money Transfer is committed to processing your ID updates promptly, allowing you to enjoy uninterrupted financial services.


No More Delays: Keep Your ID Current with ACE Money Transfer

Updating your photo ID with ACE Money Transfer is straightforward through their mobile app. By following these simple steps, you comply with regulatory requirements and contribute to the security and efficiency of your online money transfer. Keep your identification information current for a hassle-free experience with ACE Money Transfer. Additionally, ACE Money Transfer's mobile app offers real-time updates and notifications, keeping you informed every step of the way. With our commitment to user satisfaction, rest assured that your ID update process is not only straightforward but also supported by our dedicated customer service team.



Can I update my photo ID using ACE Money Transfer's mobile app if I need to be a registered user?

No, you must be a registered ACE Money Transfer mobile app user to update your photo ID.

Is there a limit to how many times I can update my photo ID?

Generally, there's no limit to how often you can update your photo ID, but it's recommended to do so only when necessary.

What types of identification documents are accepted for updating?

ACE Money Transfer typically accepts government-issued IDs such as passports, driver's licenses, and national identity cards.

How long does it take for my updated ID information to be processed?

Processing times may vary, but typically, it takes a few business days for your updated ID information to be verified and processed. 

Can I update my photo ID information if I'm currently abroad?

Yes, you can update your photo ID information using the ACE Money Transfer mobile app from anywhere worldwide, as long as you have an internet connection.

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