ACE Money Transfer
ACE Money Transfer
11 Nov 2026
Sending money to Bangladesh from overseas may involve an international bank transfer, an exchange house or an online money transfer provider. Dutch-Bangla Bank provides inward and outward remittance services through its banking network and arrangements with overseas remittance providers. Its published services describe several ways to receive eligible payments, including bank account credits, cash collection through specified channels and transfers to eligible Rocket mobile accounts.
This guide explains how Dutch-Bangla Bank international money transfers work, which banking details may be required, how to send money through ACE where supported, what charges DBBL publishes and what to know about processing times.
Dutch-Bangla Bank PLC is a commercial bank in Bangladesh that provides banking services to individuals and businesses. Its international remittance services allow eligible beneficiaries to receive money from overseas and enable customers to make permitted outward payments, subject to the bank's requirements and applicable foreign-exchange regulations.
An inward remittance is money sent from another country to a recipient in Bangladesh. For example, someone living in the UK may send funds to a family member who holds a Dutch-Bangla Bank account. An outward remittance is money sent from Bangladesh to a beneficiary overseas. Such payments are subject to the purpose of the transaction, applicable foreign-exchange rules and any supporting documents or approvals required.
DBBL's published remittance information describes arrangements with overseas banks and exchange houses. Its exchange-house directory includes international remittance organisations and providers operating in different countries. The directory names Aftab Currency Exchange Limited, alongside other listed providers, and identifies country-specific arrangements in some cases.
DBBL's Citizen's Charter identifies inward remittance and outward remittance as separate banking services. Its remittance information also describes different receiving arrangements:
Inward remittance: Money received from overseas through a bank, exchange house or other supported remittance arrangement.
Bank account credit: An eligible payment credited to a beneficiary's account, subject to the selected payment route.
Cash collection: Certain remittance arrangements allow beneficiaries to collect funds through designated DBBL branches or authorised agent outlets.
Agent banking: Eligible inward remittances may be credited to a biometric account or collected through a PIN-based process, depending on the service used.
Rocket mobile account: DBBL describes inward remittance arrangements through nominated exchange houses for eligible Rocket accounts.
Outward remittance: Permitted payments sent from Bangladesh to overseas beneficiaries, subject to applicable foreign-exchange requirements.
These services are not interchangeable. A bank account deposit, a cash collection payment and a Rocket wallet transfer can have different beneficiary details, eligibility conditions and processing arrangements. The sender should select the correct payout method and follow the instructions for that particular service.
A SWIFT code, also known as a Bank Identifier Code (BIC), identifies a financial institution in international payment instructions. It helps banks route cross-border payments to the intended receiving institution.
Dutch-Bangla Bank publishes the following SWIFT code:
SWIFT/BIC code: DBBLBDDH
The bank displays this code in its official Citizen's Charter and contact information. It identifies Dutch-Bangla Bank PLC in Bangladesh and may be required when an overseas bank sends an international wire transfer to a DBBL account.
A standard BIC contains eight characters, with an optional three-character branch identifier that can extend it to eleven characters. The eight-character format identifies the institution and its location, while the optional final characters can identify a particular branch or organisational unit.
A SWIFT code does not replace the beneficiary's account number. The sender must provide the recipient's correct account information and any additional details requested by the sending institution.
Before arranging a transfer, confirm the SWIFT code, account number and any branch or correspondent-bank instructions directly with DBBL or the intended recipient. Do not assume that the details for another Bangladeshi bank will work for a DBBL payment.
The information required depends on the sending bank, payment route, currency and purpose of the transaction. For an international bank transfer to a Dutch-Bangla Bank account, the sender may be asked to provide:
Recipient's full name: The beneficiary's name as recorded with DBBL.
Bank account number: The account receiving the funds.
Bank name: Dutch-Bangla Bank PLC.
SWIFT/BIC code: DBBLBDDH.
Branch details: The beneficiary's branch name or address, if requested.
Transfer amount and currency: The amount being sent and the sending currency.
Sender's details: The sender's name and other information required by the payment provider.
Payment purpose: The reason for the transfer, where requested.
Supporting documents: Identification, declarations or other documents where required for the transaction.
The sender or recipient may also be asked for information about the relationship between the parties, the source of funds or the reason for the payment. Requirements can differ according to the transaction and applicable Bangladesh Bank instructions.
A SWIFT code alone does not confirm that a payment is eligible for processing. The beneficiary should check the receiving instructions with DBBL before the sender submits the transfer.
The route followed by an international payment depends on the sending institution, currency and selected remittance arrangement. A conventional bank transfer may pass through one or more correspondent banks if the sending and receiving institutions do not have a direct settlement arrangement for the relevant currency.
The sender contacts their bank or remittance provider and selects Bangladesh as the destination. They provide the beneficiary's name, account details and the receiving bank information requested by the provider.
The sending bank or exchange house checks the payment instructions and processes the transaction through its available banking or remittance network. If the payment route requires a correspondent bank, the funds or payment instructions may pass through that institution before reaching DBBL.
Once the payment reaches DBBL through the selected channel, the bank processes it according to the payment instructions, beneficiary information and applicable verification requirements.
The bank may request additional details or documents if required to assess the transaction. The recipient should respond through the bank's approved channels if further information is requested.
Depending on the selected service, the money may be credited to a DBBL account, made available for collection through a supported location or transferred to an eligible Rocket account.
The process is not identical for every payment. A conventional SWIFT transfer, an exchange-house remittance and a Rocket payment can follow different processing and delivery arrangements. The sender should check the instructions for the selected service before paying.
An online money transfer provider may offer an alternative to arranging a conventional international bank transfer. ACE Money Transfer provides remittance services to Bangladesh from supported sending countries, with available payment and payout methods depending on the sender's location and transaction details. ACE Money Transfer Limited is authorised by the UK Financial Conduct Authority (FCA) as an Authorised Payment Institution (FRN 506692) to provide payment services in the UK. Its status can be verified through the FCA Financial Services Register. This information was checked on 6 November 2026.
DBBL's published exchange-house directory includes Aftab Currency Exchange Limited. This is a name listed in the bank's directory. Customers should not interpret the listing alone as confirmation that every ACE service, sending country or payout arrangement is currently available for DBBL account deposits.
ACE's Bangladesh transfer information describes available receiving methods and payment options. These can include bank deposits, cash collection and mobile wallet transfers, depending on the route and options displayed during the transaction.
If a bank deposit to Dutch-Bangla Bank is available for the sender's location and transaction, the general process is:
Visit ACE: Open the official ACE Money Transfer website or mobile application.
Register or sign in: Create an account or access an existing profile and complete any required verification.
Select Bangladesh: Choose Bangladesh as the destination country.
Choose the payout method: Select bank deposit if it is available for the transaction.
Select the receiving bank: Choose Dutch-Bangla Bank only if it appears in the available bank selection.
Enter the beneficiary details: Provide the recipient's name, account number and any other requested information.
Review the transfer: Check the displayed exchange rate, transfer fee, payment method and expected amount in Bangladeshi taka. Exchange rates fluctuate and the rate you receive may differ from any rates quoted. Always check the live rate at acemoneytransfer.com before sending.
Complete payment: Follow the instructions for the selected payment method.
Keep the reference number: Save the transaction confirmation and reference for tracking or customer support.
ACE's official transfer FAQs explain its general registration, payment, delivery-time and transaction-tracking procedures.
Important: A provider's general service to Bangladesh does not automatically mean that every bank is supported for every sending country. Check that Dutch-Bangla Bank and the intended payout method appear in the live transaction options before paying for a transfer.
The receiving methods available to a beneficiary depend on the remittance provider, the transaction and the recipient's account or wallet details. DBBL describes several ways eligible international payments may be received.
A sender can arrange an international wire transfer through their bank using DBBL's SWIFT code and the beneficiary's account information.
This method may be suitable when the sender wants to make a payment from an overseas bank account. The sending institution may request additional information, such as the beneficiary's branch details, payment purpose or correspondent-bank instructions.
The documentation required depends on the transaction and applicable foreign-exchange rules. The recipient should contact DBBL if they are unsure which details or documents are needed for a particular payment.
DBBL's published exchange-house directory identifies overseas remittance providers and exchange houses with arrangements listed by the bank. Dhaka Bank's official remittance directory lists Western Union, Ria, Xpress Money and Instant Cash Worldwide among its remittance partners. Bangladesh Bank's published list of authorised money transfer operators, dated 2 December 2025, also includes Aftab Currency Exchange Limited. These listings were checked on 6 November 2026. Partner arrangements and service availability may change, so confirm current availability with Dhaka Bank before sending.
The available service depends on the provider and sending country. Some arrangements may support account deposits, while others may offer cash collection or another payout method.
The directory is a useful starting point, but customers should confirm current availability, supported currencies and receiving arrangements with the selected provider before initiating a transfer.
DBBL's agent-banking remittance instructions describe two receiving arrangements for eligible inward payments.
Biometric-account credit: The remitted amount is credited to the beneficiary's biometric account. DBBL's published instructions state that the recipient may receive an SMS notification after the account is credited and can then withdraw the funds through an authorised agent outlet.
PIN-based collection: Under this arrangement, the remitter receives a PIN and shares it with the beneficiary. The recipient follows the bank's collection instructions and presents the required identification, which may include a National Identity Card, at an authorised agent outlet.
DBBL's Agent Banking remittance information, checked on 6 November 2026, states that remittances are credited to a beneficiary's biometric account within 24–72 hours, or within 24 hours when sent through a DBBL exchange house. These are indicative timeframes, not guaranteed delivery times. Actual processing may vary depending on the exchange house, transaction details and verification requirements. These are published estimates for the described service arrangements, not guaranteed delivery times for every transaction.
Before visiting an agent outlet, the recipient should confirm the collection instructions, required identification and transaction status.
Dutch-Bangla Bank's Rocket service describes the receipt of foreign remittances through nominated exchange houses. The sender may be asked to provide the beneficiary's name, bank information and Rocket account number.
According to DBBL's Rocket foreign remittance information, funds are transferred to the beneficiary's Rocket account within 24–72 hours, with a stated 24-hour timeframe for remittances sent through a DBBL exchange house. These are the bank's published service estimates, not guaranteed delivery times for every transaction.
A Rocket transfer is different from a deposit into a conventional DBBL bank account. The sender must select the correct receiving method and provide the corresponding wallet or account details.
The cost of an international transfer depends on the payment route, sending currency, receiving method and institutions involved. The sending provider may charge a transfer fee, while correspondent banks or other institutions may apply separate charges.
DBBL's Citizen's Charter (Q1 2025), last updated in March 2025, lists charges for specified remittance services. This information was checked on 6 November 2026. Fees may change, so confirm the applicable charges with DBBL before making a transfer. These figures should be understood as the charges stated in that document, not as a live quote or confirmation that no other costs can arise.
DBBL's Citizen's Charter (Q1 2025), dated March 2025, lists the service charge for inward remittances as Nil. This information was checked on 6 November 2026. Fees may change and can vary depending on the remittance route or service provider, so confirm any applicable charges with DBBL before making a transfer. It also lists no charge for specified remittance-related services, including certain cash collection and account-credit arrangements.
This refers to the bank charges stated in the Citizen's Charter. It does not establish that every international payment is free of all costs. The sending bank, exchange house, remittance provider or intermediary institution may apply separate fees.
Before arranging a transfer, ask the sending provider whether any fees will be deducted from the payment and check whether the amount displayed is the amount the recipient is expected to receive.
DBBL's Citizen's Charter (Q1 2025), dated 12 March 2025, lists a SWIFT charge of BDT 100 to BDT 500 for outward remittances. This information was checked on 6 November 2026. Fees may change and can vary depending on the transaction, remittance route and applicable banking arrangements. Confirm the current charge with DBBL before making a transfer.
This is the range stated in the bank's published charter. It should not be treated as a complete quote for every overseas payment. The applicable charge and any additional costs may depend on the payment purpose, transaction type, currency and institutions involved.
Outward remittances are also subject to Bangladesh Bank's foreign-exchange requirements. Customers should contact DBBL before arranging an overseas payment to confirm whether the intended transaction is permitted and which documents or approvals may be required.
The exchange rate determines how much the beneficiary receives after the sending currency is converted into Bangladeshi taka or another supported currency.
For example, a sender paying in pounds sterling may have the funds converted according to the exchange arrangement used by the bank or remittance provider. The amount received can be affected by the exchange rate, provider fees and any deductions made by intermediary institutions.
Before confirming a transfer, compare:
The amount being sent.
The exchange rate offered for the transaction.
The transfer fee.
The expected amount the beneficiary will receive.
Any correspondent or intermediary-bank charges.
Any receiving charge that may apply.
For an ACE transaction, review the quote displayed for the selected sending country and payout method. ACE explains in its official FAQs that rates and charges should be checked through its website or app before a transaction is made. Rates and fees can vary by sending location and transaction details.
Processing times depend on the sending institution, payment route, currency, intermediary arrangements, banking hours and any verification requirements.
DBBL's Q1 2025 Citizen's Charter lists same-day service for inward remittances handled through its branches and clusters. This is the bank's stated service time for the described process. It should not be interpreted as a guarantee that every international payment will arrive or be credited on the same day it is sent. The sending institution and any intermediary banks may require additional processing time.
Other DBBL remittance channels have separate published estimates:
Rocket foreign remittance: DBBL states an estimated 24–72 hours, or 24 hours for remittances sent through a DBBL exchange house, in its official Rocket remittance information.
Agent-banking biometric-account remittance: DBBL publishes a 24–72-hour estimate, with 24 hours specified for remittances sent through a DBBL exchange house, in its agent banking foreign remittance information.
These estimates apply to the arrangements described in the bank's published information. Actual delivery can differ according to the transaction and service used.
ACE's official FAQ, checked on 6 November 2026, states that most debit- or credit-card-funded transactions are completed within minutes, while online bank transfer payments generally take one to two banking days. These are indicative timeframes, not guaranteed delivery times. Actual processing may vary depending on the destination, payment method, banking hours, weekends, public holidays, verification checks and other operational factors. Its transfer FAQs also identify factors that may affect delivery, including incorrect details, time-zone differences, bank working hours, holidays and additional verification.
These are general ACE estimates, not a delivery guarantee for a payment to a Dutch-Bangla Bank account. Check the estimated delivery time displayed for the specific transaction before confirming payment.
A payment may take longer than expected because of:
Incorrect beneficiary name or account number.
Incorrect or incomplete SWIFT/BIC details.
Missing branch or correspondent-bank instructions.
Missing declarations or supporting documents.
Additional identity or transaction verification.
Bank cut-off times and processing schedules.
Weekends or public holidays in the sending or receiving country.
Delays at an intermediary bank or remittance partner.
If a payment is delayed, the sender should contact the institution that initiated it and provide the transaction reference. The recipient can contact DBBL through its official customer service channels if the payment has reached the bank but has not been credited.
The tracking process depends on the method used to send the funds.
For a conventional SWIFT transfer, the sender should contact the bank that initiated the payment and provide the transaction reference and payment confirmation. The sending bank can advise whether the payment has been processed, whether further information is required or whether a payment investigation can be raised.
DBBL also provides remittance-related information and tracking facilities for certain exchange-house transactions. The sender or beneficiary should follow the instructions for the specific service and enter the reference details requested by the facility.
For an ACE transaction, customers can check the payment status through their ACE account, mobile application or the provider's transaction tracker, using the relevant reference information.
Keep the following details available when requesting an update:
Transaction reference or payment number.
Date and amount of the transfer.
Sending and receiving currencies.
Sender's name.
Recipient's name and account or wallet details.
Sending bank or remittance provider.
Payment confirmation or receipt.
DBBL's Citizen's Charter lists its customer service call centre as available 24 hours a day, seven days a week, at 16216. Customers should use the bank's official contact information to confirm the correct support channel and ask about an incoming payment.
Before sending money through Dutch-Bangla Bank or an international remittance provider, check the payment details and the conditions of the selected service. These steps can help reduce errors and make it easier to follow up if a transaction is delayed.
Ask the beneficiary to confirm their full name and account number using their bank records. Check that the details match the information entered in the sending bank or remittance service.
Use the SWIFT code published by DBBL: DBBLBDDH. If the sending bank requests additional branch or intermediary information, obtain the correct instructions from DBBL or the intended recipient before submitting the payment.
Compare the exchange rate, transfer fee and expected amount the recipient will receive. Ask the sending provider whether intermediary or correspondent-bank charges may be deducted from the payment.
Banks and remittance providers may request information about the reason for a payment, the source of funds or the relationship between the sender and recipient. Provide accurate information and submit any supporting documents requested through approved channels.
Access your bank or transfer provider through its official website, mobile application or branch. Check that the selected provider supports the destination and payout method before paying for the transaction.
Save the payment receipt, transaction reference and relevant communications from the bank or provider. These details can help when checking the payment status or contacting customer support.
Never share online banking passwords, account PINs or one-time passcodes with someone claiming they need them to release a transfer. If a provider requests identity documents, submit them only through its official channels.
Dutch-Bangla Bank's published SWIFT/BIC code is DBBLBDDH. It identifies the bank in international payment instructions. The sender should confirm whether the receiving branch or sending institution requires any additional information before arranging the transfer.
Yes. DBBL provides inward remittance services through its banking and exchange-house arrangements. The sender must provide the correct beneficiary and bank details and follow the requirements for the selected payment route. Additional information or supporting documents may be requested depending on the transaction.
DBBL's published exchange-house directory includes Aftab Currency Exchange Limited. ACE Money Transfer also provides remittance services to Bangladesh, with available payout methods depending on the sending country and transaction. Check whether Dutch-Bangla Bank appears in the live receiving-bank options for your location before confirming payment.
DBBL's Q1 2025 Citizen's Charter lists no bank service charge for inward remittances and specifies no charge for certain receiving arrangements. However, sending banks, exchange houses and intermediary institutions may apply separate fees. Check the total cost with the sending provider before arranging the transfer.
Processing times depend on the sending bank, payment route, intermediary institutions and verification requirements. DBBL's Q1 2025 Citizen's Charter lists same-day service for inward remittances handled through its branches and clusters. The bank publishes separate estimates for Rocket and agent-banking remittances. These service descriptions are not guarantees of delivery for every international payment.
DBBL's Rocket service describes inward remittances through nominated exchange houses for eligible accounts. The sender may need the beneficiary's name and Rocket account number, along with other information requested by the provider. DBBL publishes a 24–72-hour delivery estimate, or 24 hours for remittances sent through a DBBL exchange house.
DBBL provides outward remittance services for eligible transactions. Payments are subject to Bangladesh Bank's foreign-exchange requirements, the purpose of the transfer and the documents required by the bank. Contact DBBL before arranging an overseas payment to confirm whether the transaction is permitted and whether any approval or supporting documents are needed.
Contact the bank or remittance provider that initiated the payment and provide the transaction reference, date, amount and beneficiary details. For a SWIFT transfer, ask the sending bank to check the payment status. If the funds have reached DBBL but have not been credited, the recipient can contact the bank through its official customer service channels.
Dutch-Bangla Bank provides several arrangements for receiving international remittances, including bank account credits, cash collection through specified agent-banking services and transfers to eligible Rocket accounts. The available method depends on the sender's provider, the beneficiary's account or wallet and the requirements of the selected transaction.
Before sending money, confirm DBBL's SWIFT code, the recipient's account details and any required supporting documents. Check the exchange rate, transfer fee, possible intermediary deductions and expected delivery time as well. DBBL's published exchange-house directory includes Aftab Currency Exchange Limited, but customers should still confirm the current ACE service and bank-deposit availability for their sending country before completing a transfer.
Comparing the total cost and checking the receiving method in advance can help senders make an informed decision and reduce avoidable payment errors.
Disclaimer: This article is intended for general informational and educational purposes only and should not be construed as legal, regulatory, tax, business, or financial advice. While reasonable efforts have been made to ensure that all facts, figures, and data are accurate and valid as of the date of publication, no warranty or guarantee is given as to the ongoing completeness, accuracy, or currency of the information.
The content is based on information available at the time of publication. Regulations, government policies, market conditions, and service offerings may change over time and vary across jurisdictions and providers. As a result, some information may no longer be current or applicable. Readers should independently verify all information and consult qualified professional advisors before making any financial, legal, or business decisions.
