ACE Money Transfer
ACE Money Transfer
12 Nov 2026
Sending money to Bangladesh is one way people living abroad support their families and help cover everyday expenses. For recipients who prefer collecting money in person rather than receiving it directly into a bank account, cash pickup can be a convenient option.
Jamuna Bank and Bangladesh Krishi Bank provide remittance-related services in Bangladesh. Both banks also appear in published information about international cash collection arrangements involving ACE Money Transfer. ACE identifies Jamuna Bank among its ONE-PIN participating banks, while Bangladesh Krishi Bank lists ACE Money Transfer among its spot-cash providers.
However, the available collection arrangements, participating locations and transaction requirements may vary. Checking the latest information before sending money can help prevent unnecessary visits and collection delays.
This guide explains how ACE cash pickup works through Jamuna Bank and Bangladesh Krishi Bank, what recipients need to collect their money, how to send a transfer, and what to consider when reviewing exchange rates, fees and delivery times.
Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Transfer fees and other charges may also vary depending on the sending country, payment method and payout option. Always check the live exchange rate and applicable fees at acemoneytransfer.com before sending money.
Yes, both banks appear in published information about ACE Money Transfer's cash collection arrangements in Bangladesh.
Jamuna Bank: ACE's Bangladesh remittance guide identifies Jamuna Bank as one of its ONE-PIN participating banks. This arrangement allows eligible recipients to use their transaction PIN at participating bank locations.
Bangladesh Krishi Bank: Its official Foreign Remittance Management page lists ACE Money Transfer among its spot-cash providers. The bank also states that eligible beneficiaries can collect remittances over the counter without maintaining a bank account.
ACE's Bangladesh transfer page specifies a 16-digit PIN and original identity documents for cash collection.
Before initiating a transfer, check the available payout options and confirm the collection location through ACE's website or customer support.
Both institutions provide banking and remittance-related services in Bangladesh, but they operate under different banking structures.
Jamuna Bank PLC is a private commercial bank in Bangladesh. It provides banking services to individuals and businesses, including deposit accounts, loans, foreign exchange and remittance-related facilities.
Its Non-Resident Bangladeshi (NRB) Banking services provide information for Bangladeshis living abroad who want to send money to beneficiaries in the country.
The bank's inward remittance arrangements include payments through participating exchange houses and over-the-counter collection facilities, subject to the applicable service arrangements.
For further information, visit Jamuna Bank's official NRB Banking page.
Bangladesh Krishi Bank is a state-owned specialised bank established to support agricultural and rural development in Bangladesh.
The bank also operates a Foreign Remittance Management Department responsible for handling overseas remittance services.
According to its official information, Bangladesh Krishi Bank introduced its foreign remittance payment service in 2001 and subsequently introduced a web-based remittance management system.
Its published facilities include:
Cash collection through eligible branches.
Direct credit to beneficiary bank accounts.
Remittance payments to beneficiaries who do not maintain a bank account.
Electronic transfers to other participating banks through EFTN.
Agrani Bank PLC reported 979 branches in its remittance network on its official website, updated on 3 November 2024. See the bank’s official information. Branch figures may change over time.
You can find further details on Bangladesh Krishi Bank's official Foreign Remittance Management page.
Cash pickup is one of several delivery methods and allows someone to collect an international money transfer in person from an authorised payout location.
Unlike a bank deposit, which credits funds directly to a beneficiary's bank account, cash pickup shows the difference in how funds are received and lets recipients access their money without necessarily maintaining an account with the payout bank. This can be an easy option for urgent or one-time support sent to family members.
For example, someone living in the UK or Europe can transfer money through ACE Money Transfer by choosing the Bangladesh corridor. Once the transaction is processed and marked ready for collection, the beneficiary in Bangladesh can visit the designated payout location with the required identification and transaction PIN.
The general process involves:
The sender selects Bangladesh as the destination.
The sender chooses an available cash-pickup option.
The sender provides the recipient's required details.
ACE processes the payment through its payout arrangements.
The recipient checks the transaction status.
The recipient visits the designated collection location with the required documents.
To set the transfer correctly, the sender must choose cash pickup rather than direct account credit.
ACE's Bangladesh transfer page identifies cash pickup as a receiving option and specifies a 16-digit PIN and original identity documents for collection. Eligible wage-earner remittances sent through authorised channels may qualify for the 2.5% government incentive, subject to applicable rules. Rates and eligibility may change. Source: Bangladesh Bank.
The amount is generally paid in Bangladeshi taka (BDT), subject to the transaction details and payout arrangements. Cash collection may also provide an option for recipients who do not have access to a bank account.
The two banks have different published arrangements involving ACE Money Transfer, and cash pickup is one of several delivery methods available for international transfers. With cash pickup, the money is collected in person at a payout location rather than deposited into a bank account.
Jamuna Bank’s website states that it delivers remittance payments “through 1000+ branches” in Bangladesh on behalf of ACE Money Transfer and lists branch locations and contacts on its remittance page. Bangladesh Krishi Bank’s website says inward remittances can be paid to beneficiaries through “all branches of BKB by using PIN Code/ TT Number and Beneficiary’s valid ID Card.”
In practice, that means a transfer sent through ACE may be available for collection at one of these banks, which can be useful when sending money to family members who do not use a bank account, but branch handling can vary depending on the specific arrangement and the details of the transfer.
If the transfer has actually been sent as a cash-pickup payout through a supported corridor, collection generally works like this:
The sender initiates the transfer with ACE and selects Bangladesh as the receiving country.
The sender must set the transfer for cash pickup rather than direct deposit and choose the receiving arrangement that supports collection through the relevant partner.
The sender receives a transaction reference or PIN, depending on the transfer setup.
The recipient goes to the designated branch with the required reference details and valid identification.
The bank verifies the information and releases the funds if the transfer is ready for payout.
Availability can vary by corridor, so check your specific sending route before you transfer.
The key point is that you should not assume every branch can process every transfer format. The payout depends on how ACE routed the remittance, whether the bank is acting as the designated cash disbursement point, and whether the transaction is ready in the system. Money transfer providers may require identity documents and beneficiary details before processing a transaction. ACE explains its identity verification requirements in its official FAQ. Verification requirements vary by sending country and transfer route. To avoid confusion, the recipient should confirm the exact branch procedure in advance and bring the ID type requested by the bank. It is also best to use trusted transfer channels and avoid informal alternatives that may not follow the same verification standards.
If your sender chose a bank-account transfer instead of a cash payout, the money would normally be credited to the recipient’s account and would not be collected over the counter in the same way. Cash pickup allows recipients to collect money in person without needing a bank account. Availability depends on the provider and destination country.
ACE Money Transfer's published Bangladesh remittance guide identifies Jamuna Bank among its ONE-PIN participating banks.
ONE-PIN allows eligible recipients to collect funds through participating banks using the transaction PIN generated for their transfer.
This means customers may be able to collect an eligible ACE transfer through a participating Jamuna Bank location without needing a separate bank deposit into a Jamuna Bank account.
However, Jamuna Bank's general inward remittance facilities should not be confused with confirmation of every ACE payout route. Check the current collection options displayed by ACE before completing the transaction.
Read more about Jamuna Bank's NRB Banking services and ACE's Bangladesh remittance services.
Bangladesh Krishi Bank provides more specific information about its spot-cash remittance arrangements.
Its official Foreign Remittance Management page lists ACE Money Transfer among the international companies providing spot-cash facilities through the bank's branches.
The published directory identifies ACE Money Transfer as a global spot-cash provider and specifies a 16-digit PIN for its service.
The bank also explains that eligible beneficiaries can collect money over the cash counter without maintaining a bank account, using a valid photo identification document and the applicable PIN.
This makes Bangladesh Krishi Bank a relevant collection option for recipients who do not have an account with the institution.
For details, visit Bangladesh Krishi Bank's official remittance information.
Important: Published partner information does not guarantee that every branch can process every transaction at all times. Confirm the designated collection location and transaction status before visiting.
The following table summarises the published information relevant to ACE cash collection.
| Detail | Jamuna Bank | Bangladesh Krishi Bank |
|---|---|---|
| Bank type | Private commercial bank | State-owned specialised bank |
| Remittance services | Inward remittance and NRB banking | Foreign remittance management |
| Published ACE arrangement | Listed in ACE's ONE-PIN participating-bank information | Listed by the bank among ACE spot-cash providers |
| PIN requirement | Follow ACE's transaction instructions | ACE's published spot-cash listing specifies 16 digits |
| Bank account required for cash collection | Not necessarily, subject to payout arrangements | Bank states eligible spot-cash recipients can collect without an account |
| Before visiting | Confirm current participating location and transaction status | Confirm current participating location and transaction status |
Note: The information is based on published bank and ACE materials. Collection eligibility, identification requirements and branch availability should be checked for the individual transaction.
ACE Money Transfer Limited allows customers in supported countries to send money to Bangladesh through its website and mobile app. It is authorised by the FCA as an Authorised Payment Institution (FRN: 506692). Verify its status on the FCA Register.
If cash pickup is available for your sending route, you can follow these steps.
Visit the ACE Money Transfer website or download the app on your phone to use its secure service.
New customers need to create an account and complete the required registration, identity verification, and any proof of address checks. ACE's supported routes and payout options help keep a range of transfer needs covered. Existing customers can log in using their registered details.
Choose Bangladesh as the receiving country and enter the amount you want to send.
The available sending currencies and payment methods depend on your country of residence.
Review the available receiving methods and choose cash pickup if it is offered for your transaction.
Check the available payout partners and collection arrangements before proceeding. If Jamuna Bank or Bangladesh Krishi Bank is available for your route, follow the displayed instructions.
Provide the required beneficiary information accurately.
This may include:
Recipient's full legal name.
Contact number.
Other information requested by ACE.
The name should match the recipient's accepted identification document to help avoid collection problems.
Before completing the transaction, check:
Sending amount.
Exchange rate.
Applicable transfer fee.
Expected recipient amount in BDT.
Selected payout method.
Estimated delivery time.
The recipient should also know the sender's full name and the expected transfer amount before collection.
Complete the payment using an available funding method and retain the transaction reference. According to ACE’s FAQ, card transfers may take minutes and bank transfers usually take 1–2 banking days. Delivery times vary by route, payout partner and banking hours.
Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Transfer fees and other charges may also vary depending on the sending country, payment method and payout option. Always check the live exchange rate and applicable fees at acemoneytransfer.com before sending money.
Use ACE's transaction tracking facility or mobile app to check the transfer status.
The recipient should wait until the transaction is marked ready for collection before visiting the designated payout location.
Recipients generally need to present information that allows the payout partner to verify the transaction and confirm their identity.
According to ACE's official Bangladesh transfer guidance and FAQ page, cash collection requires the following:
The recipient needs the transaction number, payment number or PIN associated with the transfer. ACE's Bangladesh cash-pickup guidance specifies a 16-digit PIN.
The recipient should bring an original, accepted identity document. The document must meet the payout partner's requirements and allow the recipient's identity to be verified.
The recipient's name and other transaction information should match the details provided by the sender. If there is an error, contact ACE before visiting the collection location.
Depending on the transaction and payout arrangements, additional information or documents may be required.
Recipients should check the specific instructions provided by ACE before travelling to a branch.
Security reminder: Never share your ACE account password, card details, OTP or personal security codes with anyone claiming to arrange your cash collection. Share transaction information only as required through the authorised collection process.
The total cost and delivery time of an international money transfer depend on several factors, including the sending country, payment method, transfer amount and receiving arrangement.
Before sending money to Bangladesh, consider the following.
The transfer fee is the charge applied to process your transaction. It can vary depending on the sending country, payment method, amount and available offers. Check the fee displayed on the ACE platform before confirming your transfer rather than relying on a general industry estimate.
The exchange rate determines how much Bangladeshi taka the recipient receives for the amount sent. For example, if you send money from the UK, the GBP-to-BDT exchange rate determines the converted amount. Compare the final recipient amount rather than considering the transfer fee alone.
Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Transfer fees and other charges may also vary depending on the sending country, payment method and payout option. Always check the live exchange rate and applicable fees at acemoneytransfer.com before sending money.
Cash pickup may be available quickly once a transaction has been processed and approved.
However, collection timing can depend on:
The payment method used by the sender.
ACE's transaction processing and verification.
The operating hours of the payout location.
Weekends and public holidays.
The availability of the payout partner.
According to ACE’s official FAQ, cash pickup is available once the transfer is ready for collection. Transfers made after banking hours, on weekends or public holidays may be available the next day. Timing may vary by payout partner and verification checks, while transactions created after banking hours, on weekends or on public holidays may become available the following day.
Check the transaction status before the recipient visits the branch.
You can review the latest transfer information by visiting ACE Money Transfer. Select Bangladesh as the destination, enter the sending amount and review the displayed exchange rate, transfer fee and expected recipient amount.
Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Transfer fees and other charges may vary depending on the sending country, payment method and payout option. Always check the live rate and applicable fees at acemoneytransfer.com before sending.
Although cash pickup can provide convenient access to international remittances, some circumstances may affect when the recipient can collect the money.
Errors in the beneficiary's name, identification information or transaction details may require corrections before the payout can proceed. Check all recipient information carefully before confirming the transfer.
ACE or its payout partners may request additional information to complete identity or transaction checks. The transfer may remain under review until the requested information is provided and assessed.
Collection locations operate according to their respective working hours. Transactions initiated outside banking hours, on weekends or during public holidays may take longer to become available.
Not every branch necessarily processes every international payout arrangement. Recipients should confirm the designated location and its operating hours before travelling.
The selected payment method and the time required to process the transaction can also affect delivery. If your transfer is delayed, check its status through ACE and contact customer support using your transaction reference.
Cash pickup can be a suitable option for recipients who prefer collecting money in person or do not have access to a bank account. However, the right receiving method depends on the recipient's circumstances.
Consider these factors:
Cash pickup: Useful when the recipient prefers collecting funds in person.
Bank deposit: Suitable when the beneficiary has an eligible bank account and prefers receiving money directly.
Mobile wallet: An option for recipients who use supported mobile financial services.
Before choosing, compare the available methods, applicable fees, exchange rates and estimated delivery times. ACE Money Transfer provides different payout options for Bangladesh, subject to the sending country and transaction eligibility. Visit ACE Money Transfer to review the available services and choose an appropriate method for your recipient.
Bangladesh Krishi Bank lists ACE Money Transfer among its spot-cash providers. Its published information identifies a 16-digit PIN for ACE spot-cash transactions. Confirm your transaction status and designated collection branch before visiting.
ACE's published Bangladesh remittance guide identifies Jamuna Bank among its ONE-PIN participating banks. However, the availability of a particular payout location should be confirmed through ACE before sending money.
Recipients generally need the transaction PIN and an original, accepted identity document. ACE's Bangladesh guidance specifies a 16-digit PIN. Additional information may be requested depending on the transaction and payout partner.
Yes. Bangladesh Krishi Bank states that eligible spot-cash beneficiaries can collect remittances over the counter without maintaining a bank account. The recipient must meet the applicable identification and transaction requirements.
Yes. ACE's Bangladesh transfer page lists bank deposits as a receiving option, subject to availability for the sending country and transaction. The sender can review the available payout methods before confirming the transfer.
Visit the ACE Money Transfer website, select Bangladesh as the destination, enter the sending amount and review the displayed exchange rate and applicable fees before confirming the transaction.
Exchange rates fluctuate, and the rate you receive may differ from any rates quoted. Transfer fees and other charges may also vary depending on the sending country, payment method and payout option. Always check the live exchange rate and applicable fees at acemoneytransfer.com before sending money.
Check the transaction status through the ACE website or mobile app. Confirm that the beneficiary details are correct and that the transaction is ready for collection. If the issue continues, contact ACE customer support with your transaction reference.
Disclaimer:This article is intended for general informational and educational purposes only and should not be construed as legal, regulatory, tax, business, or financial advice. While reasonable efforts have been made to ensure that all facts, figures, and data are accurate and valid as of the date of publication, no warranty or guarantee is given as to the ongoing completeness, accuracy, or currency of the information.
The content is based on information available at the time of publication. Regulations, government policies, market conditions, and service offerings may change over time and vary across jurisdictions and providers. As a result, some information may no longer be current or applicable. Readers should independently verify all information and consult qualified professional advisors before making any financial, legal, or business decisions.
