ACE Money Transfer - Blog

Send money online through ACE Money Transfer

How to Track Your Money Transfer and Ensure it Reaches the Recipient Safely

06 Dec 2023

Without the ability to conduct online money transfers from one country to another, it is almost impossible for many people to survive. For economically developing countries, it is considered to be significantly more important.     

Due to a lack of employment opportunities, the majority of families have at least one member who works abroad and sends money home to raise the standard of living for their loved ones. There are several options available now for sending money abroad, including mobile apps that let you accomplish it in the convenience of your home.       

It is very important to keep track of your money transfer. Today, you will see the ways by which you can track the status of your transactions until they reach the recipient. 



How to Track a Money Transfer

Some of the ways by which you can track your online transactions are mentioned below:


Tracking Facility on the Website

The majority of companies that provide financial services allow you to track transfers on their websites. Customers can easily check the status of their transfers by going to their websites, locating the transaction tracking feature, and entering the tracking code.     

Every business, particularly financial organizations, must now have a functioning website. In addition to the online tracking tool, these websites give users access to a wide range of options, including the ability to open a new account, send or receive money, check exchange rates, participate in promotions, etc.


Automatic Transaction Tracking Service

Customers have the option to automatically receive transaction status updates from several top money transfer service providers. The tool only functions if customers choose to receive notifications via SMS or email when initiating a transfer or creating an online account. By doing this, the service provider can inform its customers of the progress of their transactions frequently. 


Tracking via Mobile App

The tracking feature on these mobile applications is identical to the one on the website of your service provider. On a mobile application, however, tracking your transaction is much simpler because they are always user-friendly. Therefore, if you send money online to relatives and friends who are located abroad, you can always check the status of your transaction using the same mobile application.


SMS Tracking Service

Customers of certain money transfer service providers can also use SMS service to verify the status of their transactions. This facility operates in two ways:

  1. To automatically get updates, the customer activates an SMS status check.
  2. To manually obtain the status updates, the customer sends an SMS to a predetermined number along with their transaction code.

Physically Tracking Transaction at Service Provider's Help Desk

If you are unable to trace your transaction online, don't panic; you can track it physically by going to the provider's local customer care office. The majority of well-known financial service providers give 24/7 assistance at their support centers. Simply keep the transaction receipt with the transfer code or tracking number on you at all times. 


Tracking via Online Customer Support Service

If none of the above options worked for you to trace your transaction, you may simply contact customer support or engage them in conversation through the live chat function offered on the service provider's website. After looking through the records, one of their agents will immediately assist you in knowing the status of your transactions. 


Few Precautions to Ensure the Safety of Your Funds

A few precautions that should be taken care of while online money transfer are mentioned below:


Always Send Money Through Official Money Transfer Services 

Sending money through authorized money transfer companies is the safest method. The service is dependable, safe, and quick. They have professionals in the field to protect your funds and minimize dangers. You receive confirmation messages and receipts, which give you peace of mind. These days, you can keep track of your money during the entire transfer process.      

Regulators and central banks inspect and regularly evaluate official remittance exchange houses and money transfer companies like ACE Money Transfer. So, you can relax knowing that your money is secure.


Protect your Privacy

When managing sensitive or private information, it is best to use only your devices and connect to secure networks to prevent data exploitation.     

You put yourself in danger by utilizing public Wi-Fi, including man-in-the-middle attacks where thieves could eavesdrop on your communications. Additionally, this is an ideal time for hackers to put malware on your device, which could still be harmful to you after you disconnect from a public network.      

You can learn more about security measures through ACE Money Transfer’s effective guide: Top Essential Security Measures To Ensure Safe Money Transfers Globally.     

ACE Money Transfer is one of the most reliable money transfer service providers. ACE has a highly professional team that is available for their customers 24/7. ACE Money Transfer strives to make its services better for its customers. They provide the most economical and secure transactions possible, making money transfers a joyful experience. 



Bottom line

Undoubtedly, the market for global money transfers is oversaturated with service providers, making it difficult for users to choose trustworthy service providers. However, it is simple to distinguish between different financial organizations based on factors like validity, transfer speed, transfer security, fees, exchange rates, etc.     

Choose ACE Money Transfer if you require all of these features on a single platform. It is one of the quickly expanding suppliers of remittance services, with an operating presence in more than 100 nations globally. 



How can I track my money transfer?

 Track Your Money Transfer

  1. Get the tracking number or reference code.
  2. Go to the ACE Money Transfer's website or app and log in.
  3. Find and select the tracking option.
  4. Enter the tracking number and submit.
  5. Check the transfer status on the screen.

What information do I need to track a money transfer?

To track your money transfer, you typically need the tracking number or reference code, the recipient's name, and the sender's name. Some services may also require additional information like the sender's phone number or the transfer amount.     

How long does it take for a money transfer to reach the recipient?

The time it takes for a money transfer to reach the recipient can vary depending on the service and the destination. It can range from a few minutes for in-country transfers to several business days for international transfers. Check with the money transfer service for specific timeframes.     

How can I ensure my money transfer reaches the recipient safely?

To ensure the safe delivery of your money transfer, double-check that you have entered the recipient's details accurately, including their name and contact information. Use reputable and trusted money transfer services, and avoid sharing your transaction details with anyone who isn't directly involved in the transfer.     

What should I do if there is an issue with my money transfer or it hasn't reached the recipient?

If you encounter any issues with your money transfer or if it hasn't reached the recipient within the expected timeframe, contact the customer support of the money transfer service immediately. They can help you investigate and resolve any problems, such as incorrect information or delays in processing.

Tips for Expatriates

How ACE Money Transfer is Expanding its Reach to New Countries and Regions
Enter the BIGGER WORLD of ACE Money Transfer: Get £10 Welcome Bonus
  • Categories
  • Country