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How to Receive Money from ACE Money Transfer in 2025

How to Receive Money from ACE Money Transfer?

19 May 2025


Did you know that global remittances to lower-and-middle-income countries reached nearly $685 Billion in 2024

Yes, you heard it right!

But with such vast sums crossing oceans and continents, the real challenge lies in cutting through the complexity, so your hard-earned money doesn’t just move, but reaches its destination with the trust and ease it deserves.

ACE Money Transfer offers multiple ways for beneficiaries worldwide to receive funds effortlessly. Whether you prefer cash pickup, direct bank deposits, mobile wallet transfers, or other payout options, ACE makes the process straightforward and secure. In this blog, we'll guide you through everything you need to know about receiving money through ACE Money Transfer, ensuring a smooth experience for you or your family.

What are the Options for Receiving Money from Abroad

Receiving money through ACE Money Transfer is designed to be flexible and convenient, catering to different needs and preferences around the world. Whether you prefer the immediacy of cash pickup, the security of a direct bank deposit, the speed of mobile wallets, or even airtime top-ups for staying connected, ACE offers multiple ways to access your funds safely and quickly. Below are the popular methods available to help you choose what works best for you and your loved ones.

Cash Pickup

Cash pickup is one of the most widely used methods for receiving money, especially in countries where cash remains king. With ACE Money Transfer, recipients can visit any authorized payout location or partner bank branch to collect their funds in local currency. This method offers flexibility and immediacy, making it perfect for those who need quick access to cash without waiting for bank processing times. 

ACE has partnered with thousands of trusted agents and banks worldwide, ensuring that no matter where you live. To collect money, simply present a valid government-issued ID and the transaction reference number given by the sender. The cash is handed over securely. This option is ideal for beneficiaries who may not have bank accounts or prefer handling cash directly for daily expenses or emergencies.

Bank Account Deposit

For recipients who prefer a more secure and contactless method, bank account deposits are an excellent choice. ACE Money Transfer facilitates direct transfers of funds into beneficiaries’ bank accounts, eliminating the need to visit physical locations. This is especially beneficial in times when social distancing or travel restrictions are in place. By providing the sender with your bank account details—such as the account number, bank name, branch information, and if required, SWIFT or IBAN codes—you can have funds deposited directly, often within minutes or up to a couple of business days, depending on the banking systems involved. 

Bank deposits provide an added layer of security, as money is credited directly to your account without handling cash. This method is widely preferred by customers in countries with well-established banking infrastructures, such as Pakistan and the Philippines. It also helps with record-keeping and easier management of funds through online banking or mobile apps.

Mobile Wallet

Mobile wallet transfers have grown exponentially in popularity due to their speed, convenience, and ease of use. ACE Money Transfer supports a variety of popular mobile wallets in many countries, enabling beneficiaries to receive money instantly on their smartphones. Mobile wallets like EasyPaisa and JazzCash in Pakistan, bKash and Nagad in Bangladesh, and others offer recipients the ability to not only receive funds but also make payments, pay bills, or withdraw cash at local agents. 

To receive money via mobile wallet, the recipient must have an active wallet account linked to their mobile number. Once the sender completes the transaction, the funds are credited almost immediately, and the recipient is notified via SMS or the wallet app. This method is especially useful for those who do not have easy access to bank branches or prefer digital transactions for everyday use. It also supports financial inclusion, bringing unbanked populations into the digital economy.

Airtime Top-up

Airtime top-ups are a creative and thoughtful way to support loved ones when transferring money isn’t the most immediate need. ACE Money Transfer allows senders to top up mobile phone airtime for beneficiaries in certain countries, such as Bangladesh and Gambia. This service is especially useful in emergencies or when quick communication is necessary. Instead of waiting for a full money transfer, a simple airtime recharge ensures that your family or friends can stay connected. 

The process is straightforward: the sender provides the recipient’s mobile number and the desired airtime amount, and ACE delivers the top-up instantly. This small but meaningful gesture reflects care and keeps communication lines open, which is vital when families are apart. It also helps those who may not need cash immediately but rely heavily on mobile connectivity for work, education, or personal reasons.

Step-by-Step Guide to Receiving Money

Receiving money through ACE Money Transfer is straightforward and designed with your convenience in mind. That is why, ACE’ 4.8+ rating on trustpilot, based on 133,000 reviews, is a testimony of customer first approach. Whether you prefer picking up cash, getting a direct bank deposit, using a mobile wallet, or topping up airtime, this guide walks you through each step to ensure you access your funds quickly and securely. Follow these simple instructions to make your money transfer experience smooth and hassle-free.

1. Notify the Recipient

Communication is the first key step in the remittance process. When someone sends you money through ACE Money Transfer, the sender should share the transfer details with you promptly. These include:

  • The reference number or transaction ID.
  • The expected amount being sent.
  • The sender’s name and contact details for verification.

Having this information ready helps you track your transfer and collect it without hassle.

2. Visit the Nearest ACE Money Transfer’s Affiliated Bank or Partner 

If you’re receiving money through cash pickup, you’ll need to visit an authorized ACE agent or partner bank. Here’s how:

  • Use the ACE Money Transfer website or mobile app to find the nearest payout location by entering your city or postal code.
     
  • Bring along the following:

    • A valid government-issued ID (e.g., passport, national ID card, driver’s license).
    • The 16-digit transaction reference number given by the sender.
  • At the payout location, present your ID and reference number. The agent will verify your details and hand over the cash in your local currency.

This method is popular in countries like Bangladesh, Pakistan, and Gambia, where cash transactions are preferred.

Send Money Online with ACE.

3. Receiving Money via Bank Account

For many, having money sent directly to their bank account is the safest and most convenient option. To receive a bank deposit:

  • Provide the sender with your bank account details:
    • Account number
    • Bank name
    • Branch details (if required)
    • SWIFT code or IBAN for international transfers (depending on country)
  • Once the sender completes the transfer, the funds will usually arrive in your account within minutes to 1-2 business days, depending on banking systems and country-specific factors.
  • This method is widely used in countries with reliable banking infrastructure like Pakistan and the Philippines.

4. Mobile Wallet Transfers

With the rise of online money transfer services, ACE supports sending funds directly to mobile wallets in many countries, adding speed and ease to remittances. For instance, supported mobile wallets include:

  • Bangladesh: bKash Wallet, Rocket Wallet via Dutch Bangla Bank, Nagad Wallet, UPay, and Airtime Topup for Bangladesh
  • Ghana: Tigo, Airtel Money, MTN, Vodafone, and Airtime Topup for Ghana
  • India: Manappuram, Muthoot Finance, Catholic Syrian Bank, and Unified Payments Interface (UPI) for India.
  • Pakistan: EasyPaisa, JazzCash, UPaisa, SadaPay, Finja, and NayaPay for Pakistan.
  • Philippines: GCash, PayMaya, Coins.ph, Alipay Philippines (Lazada Wallet), ShopeePay Philippines, GrabPay Philippines, and Zybi Tech Inc (JuanCash) for Philippines.
  • Zambia: MTN, Airtel, and Zamtel for Zambia.

ACE Money Transfer offers competitive exchange rates with secure, swift, and reliable transfers, ensuring the amount is credited instantly to the beneficiary’s mobile wallet account without any extra delay.

To receive money via mobile wallet:

  • Make sure your mobile wallet account is active and linked to your phone number.
  • The sender needs your registered mobile number for the wallet.
  • Once transferred, you’ll receive a notification on your wallet app or phone with the credited amount.
  • You can then use the funds for payments or withdraw cash at agent locations.

5. Airtime Top-Up 

In some countries, ACE also offers the option to send airtime top-ups to your mobile phone directly. This is a quick way to show care and provide immediate support, especially when sending money isn’t necessary or possible.

Important Tips for a Smooth Money Receiving Experience

To ensure a smooth and secure experience when receiving your funds, it’s important to track your transfer status, bring proper identification, and stay alert to potential scams. Following these simple but crucial steps helps protect your money and personal information, giving you peace of mind every time you use ACE Money Transfer.

Check Transfer Status Online

Before heading out to collect your money, it’s smart to track your transfer online using the ACE Money Transfer tracking tool on their website or mobile app. Enter your transaction reference number to see if the money is ready for pickup or deposited.

If there are any unexpected delays, contact ACE customer support via live chat or email for assistance.

Verify Identification Documents

When receiving cash, always bring valid identification documents to avoid any issues. Acceptable IDs typically include:

  • Passport
  • National ID card
  • Driver’s license
  • Voter ID (in some countries)

Without proper ID, payout agents cannot release funds for security reasons.

Safety and Fraud Prevention

Remittance scams exist, so it’s important to stay vigilant:

  • Never share your full bank account or mobile wallet credentials with anyone.
  • Verify the sender’s identity before accepting money.
  • Only use official ACE payout locations and avoid third-party agents.
  • Report any suspicious activity to ACE support immediately.

How to Send Money via ACE Money Transfer?

ACE Money Transfer understands that sending money to your loved ones should be easy, fast, and reliable. That’s why we offer multiple convenient options to send money, tailored to fit your lifestyle and meet your beneficiaries’ needs. Whether you prefer using a computer or your mobile phone, ACE has you covered with simple and secure methods.

Send Money Online

With ACE’s online portal, you can send money anytime from the comfort of your home or anywhere you are. All you need is a laptop, desktop, or tablet with internet access. Our website is designed to be user-friendly and secure, making it easy for you to complete transfers without stepping outside. This option is perfect if you want to avoid queues or busy offices and prefer managing everything digitally at your own pace.

Send Money with the Mobile App

For those constantly on the move or pressed for time, the ACE mobile app offers a quick and hassle-free way to send money from your smartphone. Available for both iOS and Android devices, the app lets you transfer funds with just a few taps, anytime and anywhere. Whether you’re commuting, at work, or simply relaxing, the mobile app keeps your remittance needs in the palm of your hand.

Download the ACE App (Andriod & IOS) Now!

Simple Steps to Send Money Online or via App

To make your experience smooth and worry-free, follow these easy steps:

  1. Sign Up: Create your free ACE account by visiting our website or downloading the app. The registration process is fast and straightforward.
  2. Add Recipient Details: Enter the name, contact information, and payout method preferences of the person you want to send money to.
  3. Complete Your Transfer: Choose your payment method—Debit/Credit Card or Bank Account—then securely submit your transfer. Once you press the send button, ACE takes care of the rest, ensuring your money reaches your loved ones safely and quickly.

With ACE Money Transfer, sending money internationally has never been easier or more dependable.

Receiving Money Made Easy: ACE Money Transfer Has You Covered!

Receiving money from ACE Money Transfer is designed to be simple, fast, and secure no matter where you are. Whether you choose to collect cash at a local agent, receive a direct bank deposit, or get funds via mobile wallet, ACE’s global payout network ensures your money reaches you safely. Remember to communicate clearly with your sender, carry valid identification, and use ACE’s tracking tools for peace of mind. With ACE Money Transfer, supporting your family and managing finances across borders has never been easier.

FAQs

What documents do I need to collect cash from ACE Money Transfer?

You’ll need a valid government-issued ID (passport, national ID, or driver’s license) and the 16-digit transaction reference number provided by the sender.

How long does it take for money to arrive in my bank account?

Most bank deposits are processed within minutes to 1-2 business days, depending on the country’s banking system and working hours.

Can I receive money directly to my mobile wallet?

Yes, ACE supports mobile wallet transfers in several countries like Bangladesh and Pakistan. Just provide your registered mobile number linked to the wallet.

What should I do if my transfer is delayed?

You can track your transfer status online or contact ACE customer support via live chat or email for help resolving delays.

Is it safe to receive money through ACE Money Transfer?

Absolutely. ACE uses advanced security protocols and partners with trusted banks and agents worldwide to ensure every transaction is secure and reliable.


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