ACE App Tutorial: How to Track Transfers from Madrid to Morocco

Sending money internationally can sometimes feel like sending it into a black hole. You hit "send," and then... you wait. But what if you could have real-time updates, ensuring your hard-earned money reaches your loved ones in Morocco safely and on time, all while benefiting from a low fees remittance from Spain-Morocco?

With the ACE Money Transfer app, tracking your remittance from Madrid to Morocco is not only possible but incredibly easy. This blog will walk you through every step of tracking your money transfer, offering peace of mind and complete transparency.

Getting Started with the ACE Money Transfer App

If you haven't already, the first step is to get the ACE app, your go-to for a cheap money transfer from Spain to Morocco.

• Downloading and Installing the ACE App: The ACE Money Transfer app is readily available on both Android and iOS devices, ensuring seamless money transfers and tracking. A quick search in your device's app store will get you started.
• Creating and Securing Your ACE Account: The registration process is straightforward. Once set up, enable two-factor authentication for enhanced security, safeguarding your transfers to Morocco.
• Navigating the User-Friendly ACE App Interface: The ACE app is designed with simplicity in mind. You'll find key features for your money transfer from Spain to Morocco easily, with an intuitive design for efficient tracking.

Step-by-Step Guide: Tracking Transfer from Madrid to Morocco

Once your transfer is initiated, tracking it is a breeze, especially when you're using what many consider the best service for transfers from Morocco.

Initiating Your Transfer to Morocco (Quick Review)

Before tracking, ensure your transfer is sent rightly. This involves selecting Morocco as the destination country, choosing your preferred payout option (bank deposit, cash pickup, or mobile wallet), and confirming all the recipient details.

Locating Your Transaction History in the ACE App

On the app's main dashboard, you'll find a section for "Transaction History" or "My Transfers". Here, you'll see a list of all your past and pending money transfers from Spain. Locate your specific transactions from Madrid to Morocco.

Understanding Your ACE Transfer’s Tracking Number

Each ACE Money Transfer comes with a unique tracking number (often referred to as an MTCN or similar). This number is crucial for real-time tracking of your money to Morocco. You'll find it clearly displayed within your transaction details.

Interpreting Transfer Status Updates

The app will provide various status updates:

• "Pending": Your transfer has been initiated and is awaiting processing.
• "Processing": Your transfer is actively being handled by ACE and its partners.
• "Available for Pickup" (or "Credited to Account"): Your money is ready for your recipient to collect or has been deposited into their bank/mobile wallet.
• "Completed": Your transfer has been successfully received by the beneficiary in Morocco.

Setting Up Push Notifications for Real-time Alerts

For ultimate peace of mind, enable push notifications. This way, you'll receive instant alerts on your transfer's progress to Morocco, from initiation to completion. You can customize these notifications to suit your preferences.

Troubleshooting Common Tracking Issues for Madrid to Morocco Transfers

While the ACE app is incredibly reliable, occasionally you might encounter a minor hiccup when managing your online transfer from Spain to Morocco.

What to Do if Your Transfer Status Isn't Updating?

First, check your internet connection. If that's fine, remember that international transfers can sometimes have brief processing delays. Allow a reasonable amount of time, especially during peak hours.

Contacting ACE Money Transfer Customer Support

If you're still concerned, ACE offers 24/7 customer support. You can reach them through the app, phone, or website. 

Verifying Recipient Information for Smooth Delivery

The most common reason for delays is incorrect recipient details. Always double-check names, account numbers, and contact information to avoid any hold-ups in Morocco.

Remit from Madrid to Morocco – Fast, Secure & Transparent with ACE!

Send Money from Madrid to Morocco with Confidence using ACE Money Transfer. This is a vital corridor, with remittances from Spain to Morocco reaching €1.375 billion in 2023, making Morocco the second-largest recipient of money transfers from Spain, according to the Bank of Spain. 

Tracking your money transfer from Madrid to Morocco with the ACE Money Transfer app empowers you with transparency and control. No more uncertainty, just clear, real-time updates that give you and your loved ones peace of mind. Experience the fastest way to send money to Morocco. Download the ACE app today and experience the future of international remittances.

FAQs

How long does it typically take for a money transfer to be available for tracking on the ACE app?

Your transfer details, including the tracking number, are usually available on the ACE app within minutes of sending. The status will update as the transfer processes.

What should I do if my recipient says they haven't received the money, but the ACE app shows the status as Completed?

First, confirm the payout method with your recipient. For bank deposits, allow for slight delays. For cash pickups, ensure they have valid ID and the correct tracking number. If issues persist, immediately contact ACE customer support with your tracking number for investigation.

Can I change the recipient's details or the payout method once I've initiated the transfer?

Generally, no, not directly through the app once processing begins. If you made an immediate error, contact ACE customer support immediately to see if a change is still possible before funds are disbursed.

Is there a way to view a detailed history of all the status updates for my specific transfer, or just the current status?

The ACE app primarily shows the current status (e.g., "Pending," "Completed"). For a more detailed breakdown, contact ACE customer support with your tracking number.

What happens if the ACE app is down and I need to track my urgent transfer to Morocco?

You can track your transfer on the ACE Money Transfer website using your tracking number, or by calling ACE customer support directly. They can provide the latest status over the phone.