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How to Choose the Right Money Transfer Service for Sending Money to the Philippines

How to Choose the Right Money Transfer Service for Sending Money to the Philippines

13 Nov 2023

Sending money internationally has become a common practice in today's globalized world. Whether you need to send money to family members or friends abroad, pay for services or products, or support a charitable cause, choosing the right money transfer service is crucial to ensure that your funds reach the intended recipient efficiently and securely. 

From 1989 to 2023, remittances in the Philippines averaged 1207425.68 USD Thousand, with a high of 3159134.10 USD Thousand in December of 2022 and a low of 64208.00 USD Thousand in February of 1989. 

Because of the increase in remittance flow, the technology and infrastructure for money transfers have evolved significantly, leading to many options for sending money to Philippines. To help expats navigate this process, we have compiled a comprehensive guide that will assist expats in choosing the right money transfer service for their needs.

Tips for Finding the Right Money Transfer Service 

Choosing the right money transfer service is crucial as it can affect the timing, cost, and level of convenience involved in sending money. Here are a few factors you should consider while choosing your money transfer service:

Exchange Rates

One of the primary factors to consider when choosing a money transfer service is the exchange rate they offer. Exchange rates vary widely between providers; even a small difference can lead to significant savings or losses. Research and compare the exchange rates different services offer to find the best value for your money.

Customer Service

The level of customer service offered by a money transfer service can greatly impact your experience. Find out if the provider offers customer support through various channels, such as phone, email, or live chat. It is also advisable to read customer reviews or ratings to gauge the quality of their customer service.

Safety and Security

Security is a fundamental aspect of transferring money. Look for a licensed and regulated service in the countries it operates in, ensuring that your funds are protected. Additionally, check if the provider offers encryption and other security measures to safeguard your personal and financial information.


Explore reviews and testimonials from previous users to assess the provider's reliability and security record. In case you need to send money to Philippines online, ACE is one of the most secure money transfer providers since it prioritizes the protection of your money and data. Therefore, they are:

  • Verified by MasterCard and Visa
  • Registered with and regulated by the Financial Conduct Authority (FCA)
  • Registered by Her Majesty's Revenue and Customs (HMRC)

Transfer Speed

Focus on the speed of the money transfer. Determine how urgently you need the funds to reach the recipient. Consider whether you are willing to pay extra for expedited transfers or if you can wait a bit longer for a more economical service. Additionally, check if the provider offers tracking capabilities, allowing you to monitor the progress of your transfer and provide peace of mind.



Alongside exchange rates, it is important to consider the cost associated with the money transfer service. Different providers charge varying fees, significantly impacting the total amount you need to transfer. Look for a service that offers competitive exchange rates and low transfer fees. However, be cautious of services that claim to have zero fees, as they may compensate for this by providing unfavourable exchange rates. Compare the fees and rates of different providers to find the most cost-effective option for your specific transaction. Here's an article about 5 ways to save money on remittance fees in 2023.



Transparency is crucial in choosing a money transfer service. Ensure that the provider offers clear information about the exchange rates, fees, and terms and conditions before initiating the transfer. Avoid any service that disguises hidden fees or provides ambiguous details. A transparent provider should provide a complete breakdown of all costs upfront, allowing you to make an informed decision.



Consider the availability and accessibility of the money transfer service. Check if the provider operates in the countries you need to send money to and has a wide network of agents or partners that can facilitate cash pickups if needed. It is also worth evaluating the customer support offered by the provider. Look for a service that offers responsive customer service via multiple channels, such as phone, chat, or email, to promptly address any issues or queries.


If you're unsure how to send money to Philippines. Don't be concerned. ACE Money Transfer has got your back. ACE provides their customers with the lowest transfer rates and swift international money transfer services, saving customers money and time during the money transfer process.



Convenience is another significant factor to consider. Look for a money transfer service that offers multiple ways to send money, such as online platforms, mobile apps, or in-person transactions. It should also support various payment options, including bank accounts, credit cards, and digital wallets. A user-friendly interface and intuitive navigation can enhance your experience, making the process smoother and more convenient.


Recommendations and Reviews

Finally, seek recommendations and read reviews from individuals who previously used the money transfer service. Personal experiences can offer valuable insights into a provider's quality of service, reliability, and customer satisfaction. Consider consulting with friends, family, or online communities to gather real-life testimonials to help you make an informed decision.

ACE Money Transfer has made it easier for expats to transfer money internationally. With ACE Money Transfer, users can send money in any manner imaginable to more than 100 different countries. ACE has strict safety regulations to ensure the effectiveness and security of the transactions. Customers can contact the ACE team anytime with questions, and ACE's team is constantly striving to enhance their services.


Wrapping Up

Choosing the right money transfer service for money transfer to Philippines requires careful evaluation of various factors, including exchange rates, fees, transfer speed, transfer options, safety, customer service, user experience, reputation, regulatory compliance, and accessibility. By considering these aspects and doing proper research, you can make an informed decision that ensures your money reaches its intended destination safely, securely, and efficiently.




How Do I Compare Fees Between Different Money Transfer Services?

To compare fees, check if the provider charges a flat fee or a percentage of the transfer amount. Some providers also have hidden fees, so read the fine print. Additionally, consider whether the recipient will be charged any fees upon receiving the money.


What Convenience Features Should I Consider When Selecting a Money Transfer Service?

Consider factors such as the availability of online or mobile platforms for initiating transfers, multiple payment options (credit/debit card, bank transfer, etc.), and the ability to track your transfers. Some services also offer additional features like bill payment services or wallet options.


How Important Is Customer Service When Choosing a Money Transfer Service?

Customer service is crucial because you may need assistance or have questions during the transfer process. Look for providers offering multiple customer support channels, such as phone, email, or live chat. Reviews and feedback from existing customers can also provide insights into the quality of customer service.


Can I Trust Online Reviews and Ratings When Selecting a Money Transfer Service?

While online reviews and ratings can be helpful, it's important to verify the credibility of the sources. Look for reviews on trusted platforms and consider the overall consensus rather than relying on a single review. It's also beneficial to seek recommendations from friends or family who have used a particular service.


Is the Exchange Rate Important When Selecting a Money Transfer Service?

The exchange rate is crucial because it determines how much money your recipient will receive in their local currency. Compare the exchange rates offered by different providers, and remember that some providers may offer more competitive rates for larger transfers.


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