18 Jun 2025
Have you ever abandoned an app because signing up felt like solving a puzzle? You’re not alone.
In a world where convenience and speed are everything, onboarding must be simple, fast, and secure.
Digital platforms across industries are constantly evolving to improve user experience, and fintech is no exception. According to a 2025 report, companies lose nearly 60% of customers due to complex and frustrating onboarding flows. That’s a big number, and it proves one thing clearly: customers want onboarding that respects their time.
At ACE Money Transfer, we listen to our customers!
Recently, we have redesigned our Androidonboarding experience for everyone— not just for the sake of change, but to make it easier for you to send money globally, quickly, and confidently.
This blog will explore how ACE Money Transfer has rebuilt its Android app onboarding with the user at the center, introducing an instant login, quick sign-up, faster KYC, and a user-friendly interface to facilitate global remittances.
We’ve simplified and improved every step of the onboarding journey. Here’s what you’ll notice right away: check rates instant
"We reduced the average onboarding time by over 40% in internal tests" — ACE UX Design Team.
These changes not only reduce friction but also ensure that users of all tech comfort levels can move smoothly from signing up to sending money.
Whether you’re tech-savvy or using a money transfer app for the first time, the ACE onboarding adapts to you. Our language is simple. Our steps are clear. And our platform supports multiple languages to cater to global audiences.
We know that time matters when you’re sending money abroad. That’s why delays aren't an option, whether it’s for urgent bills, tuition fees, or family emergencies.
With our improved onboarding, you get:
Once you’re onboarded, the ACE app makes it easy to:
No confusion. No clutter. Just clarity and control.
When it comes to sending money online, first impressions matter. Yet, many users face hurdles even before making their first transfer.
Here are some common challenges:
These challenges often lead users to abandon the app altogether. For expats and migrant workers who rely on fast remittance services, that lost time can mean delayed support for loved ones back home.
ACE Money Transfer began in a modest shop in Bolton, UK. Today, it connects senders and recipients in 100+ countries, with over 350,000 payout locations and over 1.3 million users worldwide.
ACE continues to innovate in technology, trust, transparency, and care for the people it serves.
Onboarding shouldn’t feel like an obstacle course. It should feel like a welcome mat. That’s precisely what we’ve built at ACE Money Transfer.
We know your time is valuable, your needs are urgent, and your loved ones are waiting. That’s why we redesigned our onboarding to help you send money faster, safer, and with complete confidence right from the start.
Our new onboarding experience is built around you, with faster login, easier KYC, a friendly interface, and a global mindset.
We’ve introduced:
These updates reduce onboarding time by over 40% and make it easier for users of all tech levels to get started.
Yes. Social logins through Apple or Google are secure and widely trusted. They reduce the need to remember extra passwords and protect your login details.
In most cases, you can sign up and complete identity verification in under 5 minutes. The exact time may vary depending on how quickly you can submit your documents and details, but the process is now built to be quick and user-friendly.
You’ll typically need:
ACE offers 24/7 multilingual customer support. You can contact our team through:
Yes! Once your identity is verified, you can send money to over 75 countries using your preferred payout method — bank deposit, cash pickup, or mobile wallet — all within a few taps.
